1. Processing Time
All orders are processed within 3–14 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.
Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your package in real-time.
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2. Shipping Locations
We proudly ship worldwide from our main fulfillment center.
We currently offer delivery to:
• United States
• Canada
• United Kingdom
• Australia
• Europe
If your location is not listed, please contact us at contact@ before placing your order.
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3. Estimated Delivery Times
Delivery times may vary depending on the destination:
|
Region EstimatedDelivery Time United States 3–7 business days Canada 5–10 business days United Kingdom & Europe 7–14 business days Australia & New Zealand 7–14 business days Other International Locations 10–20 business days |
Please note: Shipping times are estimates and may be affected by customs delays or local carrier performance.
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4. Shipping Fees
• Free Shipping Worldwide
• Any applicable customs duties or import taxes are the responsibility of the customer.
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5. Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number.
You can track your order directly via our website or through your local postal service once the package arrives in your country.
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6. Lost or Delayed Packages
If your order hasn’t arrived within the estimated time frame, please contact our customer support team.
We will work directly with our shipping partners to locate and resolve the issue promptly.
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7. Contact Us
If you have any questions about ourshipping policyor need help with your order, please reach out to our LUMSUME Customer Care Team at:
📧 contact@ am0095572@gmail.com